Your privacy, our responsibility.

FoodKnock ("we", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights around that data. We are a local food delivery platform based in Danta, Sikar, Rajasthan. We collect only what we need to serve you well — nothing more. We never sell your data to anyone, ever.

When you use our website or place an order, we may collect: • Your name, email address, and delivery address when you register or place an order • Reviews or feedback you voluntarily submit on our website • Basic website usage data (pages visited, browser type) for analytics purposes We do not collect payment card details directly — all payments are processed securely through our payment gateway. We do not require government IDs. We keep data collection minimal and purposeful.

The information you provide is used solely to: • Process and fulfill your food orders • Coordinate delivery to your address • Send order confirmations and updates to your registered email • Respond to your support queries or complaints • Improve our menu and service based on honest feedback We do not use your information for advertising networks, data brokers, or any third-party marketing purposes.

When you place an order, your name, email address, and delivery address are used to fulfill your order and coordinate delivery. This information may be shared with our delivery team solely to complete your delivery. Order records are retained for a reasonable period for customer service purposes. Your account information is stored securely and used only to personalise your experience and process orders.

FoodKnock processes all payments online through a secure payment gateway. We do not store your card details on our servers. All transactions are encrypted using industry-standard SSL/TLS protocols. Your payment information is handled entirely by our payment processor and is subject to their security standards and privacy policy. We receive only a transaction confirmation — never your full card details.

You have full control over your account: • Forgot your password? Send an email to foodknock@gmail.com with the subject "Password Reset Request" and we will send you a secure reset link within a few hours. • Want to delete your account? Email us at foodknock@gmail.com with the subject "Account Deletion Request". We will permanently delete your account and associated data within 7 business days, except where we are legally required to retain certain records. We take all such requests seriously and will confirm via email once completed.

Our website uses basic cookies to remember your preferences, keep you logged in, and improve your browsing experience. We may use privacy-respecting analytics tools to understand how visitors use our site (e.g., which pages are most visited). This data is anonymous and not linked to any personal identity. You can choose to disable cookies in your browser settings. Some features of the website (like staying logged in) may not work if cookies are disabled.

We do not sell, rent, or trade your personal data to any third parties. We may share minimal necessary information with: • Our delivery partners (name, address) solely to complete your delivery • Our payment gateway to process your transaction securely • Our website hosting and technical service providers, who are bound to keep data secure We do not share your data with advertisers, data brokers, or marketing platforms.

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses HTTPS encryption for all data in transit. However, no internet transmission or digital storage is 100% secure. While we do our best, we cannot guarantee absolute security of data transmitted over the internet. Please do not share sensitive personal information beyond what is needed for your order.

You have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate information • Request deletion of your account and data (see Account Management section above) • Opt out of any promotional communications from us To exercise any of these rights, email us at foodknock@gmail.com. We will respond within a reasonable time frame.

Your data is stored on secure servers. We retain personal data only for as long as necessary to provide our services or as required by law. When you delete your account, we will remove your personal data from our active systems within 7 business days. Some data may be retained in secure backups for a limited additional period before being permanently erased.

We may update this Privacy Policy from time to time as our services or legal requirements change. When we do, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes to this policy means you accept those changes. We encourage you to review this policy periodically.

For any privacy-related questions, data requests, or concerns, please contact us: FoodKnock Ramgarh Bas Stand Circle, Danta, Sikar, Rajasthan Email: foodknock@gmail.com We are a small local team and genuinely care about your trust. We will always respond with honesty and transparency.