Delete your FoodKnock account

Delete your account

You can permanently delete your FoodKnock account and associated data at any time. Here's how, and exactly what happens to your information.

Delete it yourself (recommended)

1.Sign in to your FoodKnock account.
2.Go to Account → Delete Account.
3.Re-enter your password and confirm on the final step. Your account is then deleted and you're signed out.

Go to account deletion

You'll be asked to sign in first if you aren't already.

Can't sign in?

If you've lost access, first try Forgot password on the sign-in screen. If you still can't get in, contact us from the email address on your account so we can verify it's you before deleting anything. We never delete an account on an unverified request.

foodknock20@gmail.com WhatsApp support

Deleted

Your profile (name, date of birth, contact details)
Saved delivery addresses
Notification preferences and push-notification subscriptions
Game/spin records and personalised marketing state

Retained (anonymized where applicable)

Past orders, invoices and payment records — kept in anonymized form (your name, phone and address are scrubbed) where required for legal, accounting and fraud-prevention reasons
A minimal, pseudonymous record used only to prevent repeat first-order promotions being claimed by deleting and recreating an account

Deleting your account does not automatically cancel an active order or issue a refund. For full details on how we handle your data, see our Privacy Policy.

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